I attached the animator and all i see is a big black box, what is wrong with it?

That is the box packaging it comes in, you will need to take it out of the box before you attach it.

To take it out of the box do the following.

a) Drop the box on the floor in front of your Avatar.
b) Right click on the box and select the open option from the pie menu.
c) Click the 'copy to inventory' button

This will create a folder in your inventory containing the items that were inside the box.

I attached the animator, but when i click on the buttons nothing happens. What is wrong with it?

This could be caused by a number of things. Check the following..

a) Are you in a script disabled area? If scripts are disabled on the land you are on it will not work.

b) Does it still have all the animations and scripts inside, it has been known for people to unpack the items from the HUD, presumably thinking it is a box. If this is the case you will need to put the scripts and animations back inside it. (if you used the open function in the pie menu, they will be in a folder of there own in your inventory). You may also find that it does not work after putting the contents back in. This can be fixed by setting the scripts to running using the option in the tools menu at the top of the screen, and using the 'reset scripts in selection' option after that.

c) Occasionally certain things such as being shot by a griefer, or sim crashes can cause scripts just to stop running, or to throw up errors. If this has happened the following steps will fix it'd..

 i) Drop your item on the ground.
 ii) Right click on it and select edit to go into edit mode.
 iii) Now go to the tools menu at the top of the screen and select the option from it 'Set Scripts To Running'
 iv) Now go to the tools menu again and select the option 'Reset Scripts In Selection'

d) If it still is not responding, Drop the Animator on The ground and check the following.

  i) Look inside it, can you open the settings notecard, or has it gone 'missing in database'. If it has been lost to the SL asset server, the couples animator will not function correctly. If this has happened and you are not able to set up a new one, let me know and ill send you a new copy of this notecard over.

  ii) Check has the couples animator been resized at all, if it has been resized accidentaly, or unintentionally it could have caused the invisible prim buttons to become hidden inside the animator, or misaligned with the interface texture. If you think this has happened please let me know.

I use the animator but my avatar does not line up with the other person?

There are a wide range of Avatar shapes and sizes in SL. Unfortunately this can cause problems with lining up animation interactions with precise positioning such as hand shaking where hands need to meet. Where possible I have tried to reduce this problem. In other animations I have designed them for a best fit based on regular avatar sizes. You will experience problems though if you or the other person is especially tall or short. Please keep in mind as well the couples animator is not intended to be a precise posing device. It is intended to allow for interactions on the spur of the moment. Currently precise positioning through an attachment is not possible.

When I stop an animation the other person does not stop?

Make sure that the loop play button (small red button) is not selected (it will be yellow if it is). This option is for continuous play until the button is pressed again to stop the animation, or the other person you are animating with says /99stop while in your proximity. This option is for extended interactions such as long hugs, or continuous dancing.

Can I switch the roles around in the animator so the default is male/female?

Yes you can use the button on the hud to reverse a role one time. If you want to make permanent changes to the default settings you can edit the notecard inside the couples animator. There are instructions with the animator on how the notecard is set up. Basically you will need to reconfigure it with the animation names switched around on each line of the notecard.

I accidentaly applied a texture to the HUD while building. Help!

If you detatch the couples animator, and then reattach it to another attachment point it should reset the main textures. If more than just the main texture have been effected (for example the invisible prim buttons are now textured too) and you are not able to fix this yourself, then please send me an email and I will get in touch with you to help out.

I have version 2 of the animator, Can I get an upgrade to version 3 please?

Version 3 is a completely new product release now. If you have version 2f purchased in the month of april 2008 please contact me if you would like an exchange. For reasons relating primarily to widespread content theft of my version 2, im not offering this upgrade to owners of the couple animator prior to this most recent version 2f. Version 3 unlike prior version is copy/no tran and includes an automatic update feature as a part of the package.